Every order is checked, wrapped by hand and sent straight to your door from our studio in Zhuhai. Here is everything you need to know before you order.

Where we ship

We currently deliver to:

• United States
• Canada & Mexico
• Europe: United Kingdom, France, Germany, Ireland, Italy, Luxembourg, Spain, Belgium
• Australia & New Zealand

If your country is not on the list, write to [email protected] and we will tell you whether we can reach you.

Shipping rates

Standard shipping is free on all orders over $69.9. For orders below that,
shipping is calculated automatically at checkout based on your region.

Processing & delivery times

• We prepare and dispatch your order within 3–5 business days.
• Standard delivery takes 10–15 business days after dispatch.
• You will receive a tracking link by email once your order ships — and you can
  check the latest status anytime on this page using your order number and email.

Duties & taxes — already included

All prices include customs duties and import taxes. No surprise fees at your
door — what you pay at checkout is the final price.

Track your order

Enter your order number and checkout email below to see the latest status.

Lost, delayed or damaged

If tracking has not moved for five business days, or a parcel arrives damaged,
write to [email protected] with your
order number and photographs where relevant. We will open a carrier claim and
resolve it with you — you will not be asked to negotiate with the courier.