Placing, changing and receiving an order.

Can I change or cancel an order after placing it?

If it has not been packed yet, yes — email us with the order number and we will amend or cancel it. Once a confirmation with a tracking number has been sent, the parcel is already with the carrier and you will need to use the returns process instead.

Do you restock sold-out items?

For the tools and textiles in our permanent range, yes — usually within three to five weeks. Seasonal pieces are not restocked. You can ask us to notify you when a specific item returns.

Which payment methods do you accept?

Major cards and PayPal. Available methods are listed at checkout and are shown in the currency you have selected in the header.

Can I pay in euros?

Yes. Use the currency selector in the header to switch between USD and EUR. Prices are converted from our base currency at the rate shown, and your card is charged in the currency you selected.