{"id":264,"date":"2026-09-27T20:13:28","date_gmt":"2026-09-28T03:13:28","guid":{"rendered":"https:\/\/yuna.jinaria.com\/?page_id=264"},"modified":"2026-09-27T20:16:36","modified_gmt":"2026-09-28T03:16:36","slug":"help","status":"publish","type":"page","link":"https:\/\/yuna.jinaria.com\/ru\/help\/","title":{"rendered":"\u0421\u043f\u0440\u0430\u0432\u043e\u0447\u043d\u044b\u0439 \u0446\u0435\u043d\u0442\u0440"},"content":{"rendered":"<p class=\"lead\">\u041e\u0442\u0432\u0435\u0442\u044b \u043d\u0430 \u0432\u043e\u043f\u0440\u043e\u0441\u044b, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u043d\u0430\u043c \u0437\u0430\u0434\u0430\u044e\u0442 \u0447\u0430\u0449\u0435 \u0432\u0441\u0435\u0433\u043e, \u0441\u0433\u0440\u0443\u043f\u043f\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u0435 \u043f\u043e \u0442\u0435\u043c\u0430\u043c. \u0427\u0435\u043b\u043e\u0432\u0435\u043a \u0447\u0438\u0442\u0430\u0435\u0442 \u043a\u0430\u0436\u0434\u043e\u0435 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0435 \u2014 \u0435\u0441\u043b\u0438 \u043d\u0435 \u043c\u043e\u0436\u0435\u0442\u0435 \u043d\u0430\u0439\u0442\u0438 \u0442\u043e, \u0447\u0442\u043e \u043d\u0443\u0436\u043d\u043e, \u043f\u0438\u0448\u0438\u0442\u0435 \u0432 <a href=\"mailto:support@jinaria.com\">support@jinaria.com<\/a>.<\/p>\n<h2>\u041e\u0431\u0437\u043e\u0440 \u043f\u043e \u0442\u0435\u043c\u0430\u043c<\/h2>\n<ul>\n<li><a href=\"\/ru\/help\/orders-and-payment\/\"><strong>\u0437\u0430\u043a\u0430\u0437\u044b<\/strong><\/a> \u2014 \u0438\u0437\u043c\u0435\u043d\u0435\u043d\u0438\u0435 \u0438\u043b\u0438 \u043e\u0442\u043c\u0435\u043d\u0430 \u0437\u0430\u043a\u0430\u0437\u0430, \u043f\u043e\u043f\u043e\u043b\u043d\u0435\u043d\u0438\u0435 \u0437\u0430\u043f\u0430\u0441\u043e\u0432, \u043e\u043f\u043b\u0430\u0442\u0430<\/li>\n<li><a href=\"\/ru\/help\/delivery\/\"><strong>\u0414\u043e\u0441\u0442\u0430\u0432\u043a\u0430<\/strong><\/a> \u2014 \u043a\u0443\u0434\u0430 \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u044f\u0435\u043c, \u0441\u043a\u043e\u043b\u044c\u043a\u043e \u0432\u0440\u0435\u043c\u0435\u043d\u0438 \u044d\u0442\u043e \u0437\u0430\u043d\u0438\u043c\u0430\u0435\u0442, \u0441\u043a\u043e\u043b\u044c\u043a\u043e \u0441\u0442\u043e\u0438\u0442, \u043f\u043e\u0448\u043b\u0438\u043d\u044b, \u043e\u0442\u0441\u043b\u0435\u0436\u0438\u0432\u0430\u043d\u0438\u0435<\/li>\n<li><a href=\"\/ru\/help\/products\/\"><strong>\u0422\u043e\u0432\u0430\u0440\u044b \u0438 \u0443\u0445\u043e\u0434<\/strong><\/a> \u2014 \u043c\u0430\u0442\u0435\u0440\u0438\u0430\u043b\u044b, \u0447\u0438\u0441\u0442\u043a\u0430, \u0431\u0435\u0437\u043e\u043f\u0430\u0441\u043d\u043e\u0441\u0442\u044c<\/li>\n<li><a href=\"\/ru\/help\/returns\/\"><strong>\u0412\u043e\u0437\u0432\u0440\u0430\u0442 \u0438 \u043e\u043f\u043b\u0430\u0442\u0430<\/strong><\/a> \u2014 30-\u0434\u043d\u0435\u0432\u043d\u043e\u0435 \u043e\u043a\u043d\u043e, \u0432\u043e\u0437\u0432\u0440\u0430\u0442\u044b, \u0441\u043f\u043e\u0441\u043e\u0431\u044b \u043e\u043f\u043b\u0430\u0442\u044b<\/li>\n<\/ul>\n<h2>\u0412\u0441\u0435 \u0435\u0449\u0435 \u0437\u0430\u0441\u0442\u0440\u044f\u043b?<\/h2>\n<p>Email <a href=\"mailto:support@jinaria.com\">support@jinaria.com<\/a> \u0438\u043b\u0438 \u0432\u043e\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0439\u0442\u0435\u0441\u044c <a href=\"\/ru\/contact\/\">\u043a\u043e\u043d\u0442\u0430\u043a\u0442\u043d\u0430\u044f \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0430<\/a>. \u041a\u0430\u0436\u0434\u043e\u0435 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0435 \u0447\u0438\u0442\u0430\u0435\u0442 \u0441\u043e\u0442\u0440\u0443\u0434\u043d\u0438\u043a, \u043e\u0431\u044b\u0447\u043d\u043e \u0432 \u0442\u0435\u0447\u0435\u043d\u0438\u0435 \u043e\u0434\u043d\u043e\u0433\u043e \u0440\u0430\u0431\u043e\u0447\u0435\u0433\u043e \u0434\u043d\u044f. \u0415\u0441\u043b\u0438 \u0443 \u0432\u0430\u0441 \u0435\u0441\u0442\u044c \u043d\u043e\u043c\u0435\u0440 \u0437\u0430\u043a\u0430\u0437\u0430, \u0443\u043a\u0430\u0436\u0438\u0442\u0435 \u0435\u0433\u043e \u2014 \u044d\u0442\u043e \u043f\u043e\u043c\u043e\u0436\u0435\u0442 \u043d\u0430\u043c \u043e\u0442\u0432\u0435\u0442\u0438\u0442\u044c \u0431\u0435\u0437 \u0434\u043e\u043f\u043e\u043b\u043d\u0438\u0442\u0435\u043b\u044c\u043d\u044b\u0445 \u0443\u0442\u043e\u0447\u043d\u0435\u043d\u0438\u0439.<\/p>","protected":false},"excerpt":{"rendered":"<p>Answers to the questions we are asked most often, organised by topic. A person reads every message \u2014 if you cannot find what you need, write to support@jinaria.com. Browse by topic Orders \u2014 changing or cancelling an order, restocks, payment Delivery &amp; shipping \u2014 where we ship, how long it takes, what it costs, duties, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-264","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/yuna.jinaria.com\/ru\/wp-json\/wp\/v2\/pages\/264","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yuna.jinaria.com\/ru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yuna.jinaria.com\/ru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/yuna.jinaria.com\/ru\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/yuna.jinaria.com\/ru\/wp-json\/wp\/v2\/comments?post=264"}],"version-history":[{"count":2,"href":"https:\/\/yuna.jinaria.com\/ru\/wp-json\/wp\/v2\/pages\/264\/revisions"}],"predecessor-version":[{"id":275,"href":"https:\/\/yuna.jinaria.com\/ru\/wp-json\/wp\/v2\/pages\/264\/revisions\/275"}],"wp:attachment":[{"href":"https:\/\/yuna.jinaria.com\/ru\/wp-json\/wp\/v2\/media?parent=264"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}