{"id":264,"date":"2026-09-27T20:13:28","date_gmt":"2026-09-28T03:13:28","guid":{"rendered":"https:\/\/yuna.jinaria.com\/?page_id=264"},"modified":"2026-09-27T20:16:36","modified_gmt":"2026-09-28T03:16:36","slug":"help","status":"publish","type":"page","link":"https:\/\/yuna.jinaria.com\/es\/help\/","title":{"rendered":"Centro de ayuda"},"content":{"rendered":"<p class=\"lead\">Respuestas a las preguntas que m\u00e1s nos hacen, organizadas por tema. Una persona lee cada mensaje; si no encuentras lo que necesitas, escribe a <a href=\"mailto:support@jinaria.com\">support@jinaria.com<\/a>.<\/p>\n<h2>Buscar por tema<\/h2>\n<ul>\n<li><a href=\"\/es\/help\/orders-and-payment\/\"><strong>pedidos<\/strong><\/a> \u2014 cambiar o cancelar un pedido, reabastecimientos, pago<\/li>\n<li><a href=\"\/es\/help\/delivery\/\"><strong>Entrega y env\u00edo<\/strong><\/a> \u2014 d\u00f3nde enviamos, cu\u00e1nto tiempo lleva, cu\u00e1nto cuesta, aranceles, seguimiento<\/li>\n<li><a href=\"\/es\/help\/products\/\"><strong>Productos y cuidados<\/strong><\/a> \u2014 materiales, limpieza, seguridad<\/li>\n<li><a href=\"\/es\/help\/returns\/\"><strong>Devoluciones y pago<\/strong><\/a> \u2014 ventana de 30 d\u00edas, reembolsos, m\u00e9todos de pago<\/li>\n<\/ul>\n<h2>\u00bfSigues atascado?<\/h2>\n<p>Correo electr\u00f3nico <a href=\"mailto:support@jinaria.com\">support@jinaria.com<\/a> o utilice el <a href=\"\/es\/contact\/\">p\u00e1gina de contacto<\/a>. Una persona lee cada mensaje, generalmente dentro de un d\u00eda h\u00e1bil. Incluya su n\u00famero de pedido si tiene uno; nos permitir\u00e1 responder sin necesidad de un viaje de ida y vuelta.<\/p>","protected":false},"excerpt":{"rendered":"<p>Answers to the questions we are asked most often, organised by topic. A person reads every message \u2014 if you cannot find what you need, write to support@jinaria.com. Browse by topic Orders \u2014 changing or cancelling an order, restocks, payment Delivery &amp; shipping \u2014 where we ship, how long it takes, what it costs, duties, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-264","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/yuna.jinaria.com\/es\/wp-json\/wp\/v2\/pages\/264","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yuna.jinaria.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yuna.jinaria.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/yuna.jinaria.com\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/yuna.jinaria.com\/es\/wp-json\/wp\/v2\/comments?post=264"}],"version-history":[{"count":2,"href":"https:\/\/yuna.jinaria.com\/es\/wp-json\/wp\/v2\/pages\/264\/revisions"}],"predecessor-version":[{"id":275,"href":"https:\/\/yuna.jinaria.com\/es\/wp-json\/wp\/v2\/pages\/264\/revisions\/275"}],"wp:attachment":[{"href":"https:\/\/yuna.jinaria.com\/es\/wp-json\/wp\/v2\/media?parent=264"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}