{"id":264,"date":"2026-09-27T20:13:28","date_gmt":"2026-09-28T03:13:28","guid":{"rendered":"https:\/\/yuna.jinaria.com\/?page_id=264"},"modified":"2026-09-27T20:16:36","modified_gmt":"2026-09-28T03:16:36","slug":"help","status":"publish","type":"page","link":"https:\/\/yuna.jinaria.com\/de\/help\/","title":{"rendered":"Hilfecenter"},"content":{"rendered":"<p class=\"lead\">Antworten auf die Fragen, die uns am h\u00e4ufigsten gestellt werden, nach Themen geordnet. Eine Person liest jede Nachricht \u2013 wenn Sie nicht finden, was Sie brauchen, schreiben Sie ihr <a href=\"mailto:support@jinaria.com\">support@jinaria.com<\/a>.<\/p>\n<h2>Nach Thema durchsuchen<\/h2>\n<ul>\n<li><a href=\"\/de\/help\/orders-and-payment\/\"><strong>Bestellung<\/strong><\/a> \u2013 \u00c4nderung oder Stornierung einer Bestellung, Auff\u00fcllung, Zahlung<\/li>\n<li><a href=\"\/de\/help\/delivery\/\"><strong>Lieferung &amp; Versand<\/strong><\/a> \u2013 wohin wir versenden, wie lange es dauert, was es kostet, Z\u00f6lle, Sendungsverfolgung<\/li>\n<li><a href=\"\/de\/help\/products\/\"><strong>Produkte &amp; Pflege<\/strong><\/a> \u2013 Materialien, Reinigung, Sicherheit<\/li>\n<li><a href=\"\/de\/help\/returns\/\"><strong>R\u00fcckgabe und Zahlung<\/strong><\/a> \u2013 das 30-Tage-Fenster, R\u00fcckerstattungen, Zahlungsmethoden<\/li>\n<\/ul>\n<h2>Stecken Sie immer noch fest?<\/h2>\n<p>E-Mail <a href=\"mailto:support@jinaria.com\">support@jinaria.com<\/a> oder verwenden Sie die <a href=\"\/de\/contact\/\">Kontaktseite<\/a>. Eine Person liest jede Nachricht, normalerweise innerhalb eines Werktages. Geben Sie Ihre Bestellnummer an, falls Sie eine haben \u2013 so k\u00f6nnen wir ohne Hin- und R\u00fcckfahrt antworten.<\/p>","protected":false},"excerpt":{"rendered":"<p>Answers to the questions we are asked most often, organised by topic. A person reads every message \u2014 if you cannot find what you need, write to support@jinaria.com. Browse by topic Orders \u2014 changing or cancelling an order, restocks, payment Delivery &amp; shipping \u2014 where we ship, how long it takes, what it costs, duties, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-264","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/yuna.jinaria.com\/de\/wp-json\/wp\/v2\/pages\/264","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yuna.jinaria.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yuna.jinaria.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/yuna.jinaria.com\/de\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/yuna.jinaria.com\/de\/wp-json\/wp\/v2\/comments?post=264"}],"version-history":[{"count":2,"href":"https:\/\/yuna.jinaria.com\/de\/wp-json\/wp\/v2\/pages\/264\/revisions"}],"predecessor-version":[{"id":275,"href":"https:\/\/yuna.jinaria.com\/de\/wp-json\/wp\/v2\/pages\/264\/revisions\/275"}],"wp:attachment":[{"href":"https:\/\/yuna.jinaria.com\/de\/wp-json\/wp\/v2\/media?parent=264"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}